Privacy Statement

privacy statement

RPO Services respects the privacy of our customers, candidates, workforce suppliers, and employees and we acknowledge that you have certain rights related to any personal information we collect from you. RPO Services supports the various local privacy laws, and has procedures in place to meet the requirements of those laws.

The following information discloses our privacy principles in addition to our practices for gathering, storing, and using your personal data. We encourage you to review this information so that you may understand and consent to how we may collect, use, and share your personal information. Unless you provide sufficient personal information, we may be unable to assist you with your staffing or employment requirements.

Our Commitment to Privacy:

RPO Services is committed to maintaining the privacy and security of the personal information of our customers, candidates, suppliers, and employees. RPO Services’ privacy policies reflect these principles, and will also conform to any privacy requirements in the countries in which we do business.

What Personal Data We Collect:

RPO Services informs our customers, candidates, suppliers, and employees about the information we collect, how we use it, and whether it will be transferred to third parties. Where possible, we provide individuals with details prior to their providing information, or as soon thereafter as is practical.

RPO Services goal in collecting your personal data is to provide you with the most personalized service possible. By knowing more about you, RPO Services is able to deliver leading workforce solutions and, hence, a better service to you. In general, personal information is requested when you contact us to look for employment, projects or to search for a candidate to fill a job opening. We ask individuals for their names, addresses, and other personal information such as experience, education, and skills. When hiring employees or on boarding workforce suppliers, we may also request personal information that is considered “sensitive,” such as social security or tax information. RPO Services recommends that you do not disclose sensitive personal characteristics (e.g., gender.) on the initial resume or curriculum vitae (CV) you submit to us.

The amount of personal information you are required to supply will normally be limited to only that which is necessary to supply our services to you.

Applicants and Employees: When you sign up for our services we may ask you for your name, e-mail address, or other personal information such as work experience, education, and skills. We will use your contact information to send you e-mail messages about our company or job postings that fit your profile. Only RPO Services (or agents working on behalf of RPO Services) will send you these direct mailings.

Customers: For those customers who participate in any of RPO Services’s various online procurement systems, we will ask for personal information necessary to fulfill the staffing request.

Cookies and Web Beacons: To help us provide better service, we sometimes collect anonymous information from visits to our sites through the use of “web beacons.” These do not access your personal information, but rather allow RPO Services to log users who have visited our Web sites. This anonymous information is sometimes known as “click stream data.” RPO Servicesor its vendors may use this data to analyze trends and statistics to help us provide better customer service.

Retention of Personal Data: Personal data that is collected from you will be retained or destroyed according to company requirements and/or local laws.

Whom We Share It with:

RPO Services holds its employees, agents, and suppliers accountable for maintaining the trust our applicants, employees, and customers place in us. We educate our employees and periodically verify our compliance with our privacy and security policies.RPO Services does not sell or trade personal data to third parties. We will disclose personal information when required by law. We will send the personal data of our applicants, workforce suppliers and temporary employees to RPO Services customers and/or agents who are acting on our behalf to provide you employment or project opportunities.

We occasionally use other companies to provide limited services on our behalf, such as drug and background screening, payroll processing services and health-care benefits.

We may also send your personal data to marketing companies who will then contact you to determine your feedback and satisfaction with our services. These companies may also send you information on our services.

We will only provide these agents and suppliers with the personal information they need to deliver the service we have requested.

RPO Services offers its customers, candidates, workforce suppliers, and employees choices about receiving further communications from us, uses of information beyond the purposes for which it was provided, and transferring data to third parties. RPO Services obtains consent for any information deemed sensitive.

The amount of personal information you are required to supply will normally be limited to that which is necessary to supply the services you requested. For users of our RPO Services Career, we may periodically send you update via e-mail to alert you to jobs in our database that match your criteria. We may also send you e-mails regarding other career or promotional opportunities. Each notification tells you how to opt out of receiving future e-mails. At the point where we request personal data about you, our site also gives you the opportunity to opt out of receiving communications.

Sensitive Data:

When hiring employees or on boarding workforce suppliers, RPO Services may collect the type of data viewed by some countries as “sensitive,” such as information required providing health-care services, drug and background screenings, or abiding by government requirements. This collection of data is either compatible with employment law or is vital to the interests of the RPO Services employee or supplier. In order to comply with statutes, rules and regulations pertaining to equal employment opportunities or to assist RPO Services in compiling data for its affirmative action practices, we may also ask you to provide gender or racial information. This provision of this type of information will be voluntary, unless it is required by law, and will not hinder your employment or project opportunities. When collecting sensitive information, we will ask you to provide your consent to collect, store, and in some cases, transfer this data to third parties including payroll service companies, health insurance organizations, or government agencies as required by law. RPO Services takes all reasonable security measures to protect the confidentiality and integrity of sensitive data collected, stored, and used.

Accuracy and Access:

RPO Services takes the necessary steps to ensure personal information is accurate, complete, and current. RPO Servicesprovides individuals with reasonable access to the personal information they have provided so that they can review and correct this information. RPO Services strives to keep your personally identifiable information accurate. We will give you the ability to review and update the personal information you have provided. Consequently, please be aware that the choices and modifications you make to your personal data in one RPO Services operation may not automatically be reflected in other RPO Services operations. You may therefore need to contact each RPO Services operation to learn how to access and update your information.

There are no fees associated with updating the personal data previously provided by you.

Security:

RPO Services takes care to secure personal information given to us by our customers, candidates, workforce suppliers, and employees. We protect this personal information through various security practices and measures in order to prevent loss, misuse, alteration, unauthorized access, destruction, or disclosure.

RPO Services protects the security of the personal information you provide. This information may be stored in manual or electronic systems with limited access in order to protect this information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

How to Contact Us:

At RPO Services, we are working hard to protect your privacy while delivering innovative career development and staffing services. Our privacy principles represent our commitment to ensuring that your personal information is safe and secure. If you believe that RPO Services has not adhered to these principles and practices, contact us at privacy@rposervices.com and we will work diligently to promptly determine and remedy the problem.